Our Service Fee

At flyairoo, we strive to provide affordable and seamless travel booking experiences. To maintain the quality of our services and ensure the best possible customer support, we charge a nominal service fee in addition to the base airfare.

What is a Service Fee?

A service fee is a charge that covers the cost of customer support, payment processing, booking management, fraud prevention, and the technology infrastructure that enables you to search and book flights securely on our platform.

How Much is the Service Fee?

The service fee amount varies based on several factors including:

• Type of booking (Domestic or International)
• Booking complexity (e.g., multi-city, round-trip, special services)
• Promotions or discount codes applied

You will always see the exact service fee included in the final fare summary before you confirm and pay for your ticket.

Non-Refundable Nature

All service fees charged by flyairoo are non-refundable, even if the ticket is canceled or refunded by the airline. This is because the fee is used to cover administrative and processing expenses related to your booking request.

Why Do We Charge a Service Fee?

Our service fee allows us to offer:

• 24/7 customer support
• Fast and secure booking experience
• Fraud prevention and payment verification
• Continual platform improvements and maintenance

Transparency

We believe in 100% transparency. All service fees will be clearly displayed before you complete the payment process. There are no hidden charges.

Need Help?

If you have questions regarding our service fees or need help understanding your fare breakdown, feel free to contact us. Our team is happy to assist you.

Last updated: July 17, 2025